This academic year continues to be very different for everyone as we live through significant changes in our society, and we recognise that this is an extremely unusual time to be a student. 

In partnership with the Students' Union, the Light the Way campaign brings together all the aspects of support available for students over the festive period. We have created this dedicated webpage which includes information about festive events, library opening times, how you can access mental health and wellbeing support and emergency contact details. We will also be sharing messages of support on our social media channels, so please do follow the University on Instagram, Twitter and Facebook and the Students’ Union on their social channels at Facebook, Instagram and Twitter.

Light the Way

Opening times for University services and facilities. Stay up to date with the latest information on Twitter and Facebook

Opening Times until Friday 18 December 2020

Harrison and Walsall Libraries are open:

  • Monday to Thursday - 8.30 am-10 pm 
  • Friday and Saturday - 8.30 am-7 pm 
  • Sunday - Closed 

Hutchison Library (Telford) is open:

  • Monday to Friday - 9 am-5 pm 
  • Saturday and Sunday - Closed

Opening Times for all libraries from Saturday 19 December until Monday 4 January 2021

DateOpening Times
Saturday 19 December 10 am - 4 pm (City and Walsall only)
Sunday 20 December Closed
Monday 21 December  10 am - 4 pm
Tuesday 22 December 10 am - 4 pm
Wednesday 23 December 10 am - 4 pm
Thursday 24 December 10 am - 4 pm
Friday 25 December Closed
Saturday 26 December Closed
Sunday 27 December Closed
Monday 28 December Closed
Tuesday 29 December 10 am - 4 pm
Wednesday 30 December 10 am - 4 pm
Thursday 31 December 10 am - 4 pm
Friday 1 January Closed
Saturday 2 January Closed
Sunday 3 January Closed
Monday 4 January 8:30 am - 10 pm

For latest updates from the Library team please visit the Library Facebook

Study Spaces over Christmas

We have plenty of study spaces available at City, Walsall and Telford libraries for you to use over the festive period. Between Monday 21 to Thursday 31 December, you will not need to pre-book a study space. Instead, you can turn up to be allocated either a PC or regular study space where you can also make use of our print/photocopying facilities.

You will need to have your ID card for entry and we ask that all students adhere to social distancing guidelines and wear a face-covering whilst in the library. In line with our guidelines for safety on campus, students must sanitise their own workspace before and after use.

Item Requests

New click and collect for books, Inter-Library loans and Laptop requests are now paused until 4 January but our vast online collections remain available via LibrarySearch.

Need Help?

You can contact us on our 24/7 live chat service  ASSIST at any time throughout the festive period where you will receive support from a qualified librarian.

Please note these study spaces will be open until 18 December, after this date students can use the bookable spaces in the Library

We have a wide range of study spaces on our campuses that are open to all students without prior booking. You can use these study spaces to access your online learning, undertake independent study and complete assignments.

Study spaces are available at City and Walsall campuses:

City Campus

  • Alan Turing Building first floor open deck
  • Cornerhouse Deli Millenium City Building
  • Business School PC Spaces (second and third floor)
  • Housman Building Conservatory
  • Mary Seacole (MH001 and MH002). 

Walsall Campus

  • Sister Dora Building (WP001)
  • Samuel Johnson Building ground floor

You can raise a call for support, ask a question or help yourself to information about services like MS 365, software, wifi, passwords using the IT Support Portal. 

The IT Support Desk will close from Friday 18 December at 5 pm and will reopen on Monday 4 January. During this time students and staff are encouraged to use the IT Support Portal and access self-help guidance. 

Gym and sports facilities are now closed in line with Tier 4 local restriction guidance. Students who require access to sports facilities as part of their course should speak to their personal tutor or course leader. 


Please note that in line with current local restrictions our on campus catering facilities are operating a take away only service. 

Opening Times until Friday 18 December 2020

City Campus

  • Starbucks (MC Building) open 8 am - 4 pm (Monday - Thursday), 8 am - 3 pm (Friday).
  • The Forum Cafe (MU Lord Swraj Paul Business School)  open 8:30 am - 4 pm.
  • The Cornerhouse Deli (MC Building) open 8 am - 2:30 pm
  • The Campus Store (MD Ambika Paul Building) open 9 am - 5 pm

Walsall Campus

  • Boulevard Coffee Lounge (WN Samuel Johnson Building) open 8 am - 4 pm

Telford Campus

  • The Greenshoots Deli (SA Angad Paul Building) open 8:30 am - 4 pm

Please note that catering outlets will close on Friday 18 December, from this date students will be able to get a hot drink and snack in the Library. 

The chaplaincy team have advice on where to find Christmas Church services as well as advice and support for people of all faiths on their Facebook page. This is updated daily.

On Christmas Eve and New Year’s Eve, there will be an interactive mindfulness workshop for students hosted by the Chaplaincy on Zoom. If you would like to book a place for one or both of these workshops please contact us by emailing from your University email address, including your student number.

Mindfulness is suitable for people of all faiths and none but if you have recently experienced a significant adverse event, or struggle with intrusive thoughts or thoughts of suicide or self-harm, then it might be that other types of support are needed first. If you're worried about this, please visit the webpages of our colleagues at Mental Health and Wellbeing.

Please note that the prayer rooms at City Campus are expected to remain closed in the New Year but support is still available from our Chaplaincy team,  to get in touch with them please email: 

You can also visit the Chaplaincy on Facebook or follow us on Twitter and Instagram to keep up to date with what is happening

Students’ Union Christmas opening hours will come into effect on Friday 18 December.

Over the Christmas period, there are several activities and services that will be available to students for support and for the creation of community. You can visit the Students’ Union What’s On events page.

Advice and Representation Centre

The Advice and Representation Centre will close on Wednesday 23 December 2020 at 4 pm and the service will re-open on 4 January 2021. The service will not be staffed during this period, but students are encouraged to send in enquiries by using the enquiry form.

Please be aware that during the closure period (23 December 2020 – 4 January 2021) there will be no staff to monitor the enquiries and that these will be addressed once staff return to the service on Monday 4 January 2021.

Between Friday 18 December and Wednesday 23 December 2020, the service will be limited to email queries only.

Student Voice and School Reps

The Student Voice team will remain contactable until Wednesday 23 December 2020 at 4 pm. The service will re-open on 4 January 2021. 

If you have a query for your School Rep during this time, please take a look at the School Rep webpage and find your allocated rep. Contact information is available for each School Rep here. Reps are contactable until Friday 18 December.

Alternatively, you can contact the Student Voice email on


Societies will close on Wednesday 16 December 2020 at 4 pm. The service will re-open on 4 January 2021.

If you have a query for Societies the team are contactable on

SU Lounge at Walsall Campus

The SU Lounge at Walsall Campus will be closed from Friday 4 December 2020. You will still be able to purchase takeaway food and hot drinks up until 9 pm on Friday 4 December 2020.  The service will re-open in January.

If you are experiencing distress and feel that you require some additional support over the Christmas break, you may find this information useful. Please do not forget the importance of talking to someone you trust. Let family or friends know what's going on for you. They may be able to offer support and help keep you safe.

Our University Mental Health and Wellbeing support team is not an emergency service and not a 24/7 service. Complete our online registration form to access our support services. Please note there is generally a wait time for an appointment. Our Practitioners will not be operating through the Christmas period from Monday 21 December and will return on Monday 4 January. However, support is still available through registering for a Welfare Check.

Coping during a crisis

The mental health charity Mind has information on ways to help yourself cope during a crisis. This includes calming exercises and a tool to get you through the next few hours.

If you are on campus or in your University Accommodation you can contact the University Security Team by calling 01902 32 1555 (or 5555 from an internal phone). They are available 24/7.

Contact NHS Direct Helpline for emergency medical and mental health advice and information 24/7, 365 days a year, by calling 111. You can also visit Black Country Healthcare – Help in Crisis and Black Country residents can call 0345 6460827 24/7 to access urgent mental health, learning disability and/or autism support, find out more here

In an emergency

Call 999 or go to A&E now if:

  • Someone’s life is at risk – for example, they have seriously injured themselves or taken an overdose.
  • You do not feel you can keep yourself or someone else safe
    A mental health emergency should be taken as seriously as a physical one. You will not be wasting anyone's time. This NHS webpage will help you find your nearest hospital.

You can download this information with links to more free chat services here: Light the Way - Who to Contact for Support

Information about Christmas departures and January arrivals for student accommodation can be found here: 

Students staying in accommodation over the Christmas break can access information about who to contact for help here: Christmas contact information & calendar

Updated on 21 December 2021

Meeting friends and family

On 25 December

This Christmas, it’s safest if you spend time only with your own household or support bubble. On 25 December you may choose to form a Christmas bubble if you feel you really need to. This only applies to people who do not live in a Tier 4 area.

In a Tier 4 area, you must follow the rules in your tier over the Christmas period. This means that you cannot meet other people indoors over the Christmas period, unless you ordinarily live with them, or they are part of your existing support bubble. Outdoors, you can only meet one person from another household.

A Christmas bubble can meet in a private home, a place of worship or an outdoor public space. In all other settings, if you do form a Christmas bubble, you must still follow the rules for the tier you meet in.

After Christmas

From 26 December, you must follow the guidance for the tier in your area, as a minimum. Christmas bubbles will no longer apply. In most places across the UK, that means you cannot mix with other households indoors, including on New Years’ Eve.

Those who choose to form a Christmas bubble should exercise additional caution and cut down on unnecessary social contact after seeing their Christmas bubble to reduce the risk of spreading the virus.

Further information is available on the Government’s Advice for the Christmas period webpages.

Students staying in accommodation

Students who are staying in accommodation over the festive break can also choose to form an exclusive 'Christmas bubble' on 25 December composed of people from no more than three households.

In University Accommodation, a household is the people with whom you share a corridor and kitchen area. Your Christmas bubble can include students from other corridors and blocks but must not exceed a maximum of 6 people.

Please note that external visitors are not permitted to enter University accommodation and cannot be included in your Christmas bubble.

Accessible to both students and staff, the SafeZone app will provide a useful source of reassurance to those on campus over the festive break. The app promotes safety in a number of ways, including giving fast access to the Security Team whenever and wherever you are on campus by allowing users to call for help and assistance when they need it most.

Another useful feature during these times is the ability to ‘check-in’ to University buildings or areas on campus. This means that those of you that are lone studying and working or working in a higher risk environment have an additional layer of protection and support.

Find out more

Faculty Student Services on campus and on the e:Vision Helpdesk will close from Friday, 18 December and reopen on Monday, 4 January. Please log a Helpdesk call via your e:Vision account and someone will respond within 3-5 working days of reopening.

Returning to your studies in January 2021

This week the Government issued new guidance which impacts your return to your studies in the New Year. New tougher restrictions are now in place in many parts of the UK.  This includes Wolverhampton and Walsall (now in tier 4) and Telford (now in tier 3).  Information about what this means is available on our dedicated Covid-19 webpages and the website.

The Government has also reiterated the requirement for all students to be tested for Covid-19  ahead of them returning to campus. As previously communicated, we are working with our local authority partners on the testing of students for Covid-19. More information can be found in the Covid-19 symptom free testing webpage

Michelle Donelan MP, Minister of State for Universities, has met with Vice-Chancellors to outline further details and has written a letter to all students, which you can access here

During January, we will ensure that facilities and support continue to be available for students in accommodation and those who need access to study spaces and PCs.

Phased return to on campus teaching in January 2021 - Updated on 1 January

The Government has now expanded the list of taught postgraduate courses that can return to on-campus teaching from 4 January. These courses are listed below. Please check your timetable in the MyWLV app to see when your first day of teaching on campus is.

All other taught postgraduate programmes will NOT be back on campus before 25 January at the earliest (subject to Government review on the 18 January).

Most Foundation and Undergraduate programmes do not start until the 25 January. Exceptionally, there may be some Nursing and other Health undergraduate programmes which have an earlier start and if so, the start date you were given before Christmas remains in place. Students on the Sports programmes that were due to start on campus on 4 January will now not return to campus before 25 January.

Postgraduate research students can continue with their studies as planned and access to labs on campus is permitted.
Postgraduate courses which will return to on campus teaching from 4 January:
  • MA Education
  • MA Professional Practice and Lifelong Education
  • MA Social Work
  • MA Social Work Studies
  • MPharm (Hons) Master of Pharmacy
  • MSc Advanced Clinical Practice
  • MSc Biomedical Science
  • MSc Biomedical Science (Cellular Pathology)
  • MSc Biomedical Science (Clinical Biochemistry)
  • MSc Biomedical Science (Haematology)
  • MSc Biomedical Science (Medical Microbiology)
  • MSc Clinical Medicine (Leadership and Management)
  • MSc Clinical Medicine (Speciality Medicine)
  • MSc Clinical Medicine (Teaching and Learning)
  • MSc Commissioning for Health and Social Care
  • MSc Midwifery Studies
  • MSc Molecular Biology with Bioinformatics
  • MSc Nursing
  • MSc Primary Health Care (Top up)
  • MSc/MA Health and Social Care
  • MSci (Hons) Pharmaceutical Science
  • Master of Adult Nursing (MAN)
  • Master of Mental Health Nursing (MMHN)
  • Masters in Nursing (Hons) MNurs
  • PG Certificate in Academic Practice in Higher Education TBV
  • PGCE Primary Education at Lindens Primary School
  • PGCE Primary with Mathematics
  • Post Graduate Diploma Physician Associate Studies
  • Postgraduate Certificate Mental Health Practice (for Approved Mental Health Professionals)
  • Postgraduate Certificate Specialist Clinical Nursing (Critical Care)
  • Postgraduate Certificate in Clinical Nursing
  • Postgraduate Certificate in Higher Education and Professional Practice
  • Postgraduate Certificate in Prescribing Studies
  • Postgraduate Diploma Specialist Community Nursing (District Nursing)
  • Postgraduate Diploma Specialist Community Nursing (General Practice Nursing)
  • Postgraduate Diploma Specialist Community Public Health Nursing (School Nursing)

Read the full update here

To ensure your safety and the safety of our wider community, students are expected to get a Covid-19 test before they return to campus in January.

Symptom free (asymptomatic) testing has been established to counter the hidden spread of Covid-19 by those who have no symptoms. This is important because you may have the virus without knowing and inadvertently pass it on to your loved ones, friends or colleagues.

By taking part in the testing, you will help us detect asymptomatic cases. This will help us to stop the spread of the virus and protect our University community.

Please note that the testing arrangements outlined are only for students with no symptoms. If you are experiencing symptoms of Covid-19, you should self isolate immediately, call 119 or visit to arrange a free NHS test. Please visit our Covid-19 Reporting Procedures webpage for more information.

Click here to view the latest guidance for Covid-19 symptom free testing

Essential for this holiday period

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