1. University of Wolverhampton
  2. IT Services
  3. IT Induction
  4. Student
  5. IT Support
Student using PC
You will need to log into the IT portal

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Welcome to IT Support

Trouble signing in?

Call us: 01902 322000 (we have telephone support 24 hours a day).

MFA Setup

If prompted for Multifactor Authentication (MFA), click Next and follow the steps using your mobile phone. Find out more about MFA.

Reset Your Own Password

Set up MFA first, then reset your own password anytime, even if you haven't got your current password. More information at wlv.ac.uk/password

Getting Help

Drop in to see us in the Harrison Library, City Campus, on Monday, Tuesday and Thursday 9am - 4pm.

Use the IT Support Portal to:

  • Raise a support request
  • Search the Knowledge Base for guides
  • Track your open calls

Or email itsupport@wlv.ac.uk (Mon–Fri, 8am–5pm). Every request gets a reference number (e.g., INC1234567). Our team will contact you by email, phone, or Teams.

Well done, IT Induction completed!