Join WLV Student Life Connect for 24/7 online support

The University of Wolverhampton has invested in a newly developed student support platform in collaboration with Optima Health called WLV Student Life Connect. This is a counselling, information and advice service offering support for issues arising at university, home, or work.

This is a FREE, CONFIDENTIAL, INDEPENDENT, and IMPARTIAL source of support for you, as an undergraduate, post graduate taught, post graduate research student, or an apprentice learner.

Here you can access advice, guidance, and support on a wide range of care issues, health issues, benefits and entitlements, relationships, childcare, anxiety, depression and more. The platform also offers legal advice and information from legal specialists.

Guidance is available on debt management and finances, and even support with issues such as unresolved parking tickets. We know that it is often these kinds of issues which pose a risk to a student’s ability to study and succeed.

The service can be accessed via our own WLV dedicated phone line and webpage with an online chat function 24/7, 365 days a year.

Optimise: A leading digital health and wellbeing app

Use Optimise to set goals, take assessments and monitor how small lifestyle changes can lead to a happier, healthier you!

Healthy days  

See how positive lifestyle changes translate into life free of illness and disease or additional “healthy days”.

Wellbeing resources

Packed with articles, videos and podcasts, divided into eight broad lifestyle categories. We’ve partnered with the Money Advice Service to bring you all of their great tools, calculators and resources. 

Wearable integration 

The personalised dashboard integrates with leading fitness trackers and wearables in order to track and monitor your lifestyle data.

Rewards & recognition

Smart onboarding, pulse surveys, status levels, badges, streaks, goals and more.

Assessment centre

A collection of mental, physical and financial health checks headlined by awarded-winning Quealth Score and the Big Five assessments.

Personalised dashboard

Packed with call to actions, suggestions and prompts, the dashboard provides direct links to all platform features and recommended next steps.

Access Optimise via web at:

pluxee-universityofwolverhamptonstudentsupport.optimise.health

Access Optimise via app:

If you’re an existing user of the Optimise app, simply log in with your existing credentials.

If you’re using the Optimise app for the first time, you will be required to register using your organisation code:

6685