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Everything you need to access your IT/digital systems, get started quickly, and succeed in your studies.
| SYSTEM / SERVICE | WHERE TO FIND IT | WHAT'S IT USED FOR | WHERE TO FIND SUPPORT |
|---|---|---|---|
| IT account, password and Multifactor authentication (MFA) |
During online enrolment you create your IT account, after which, you will be sent an email with your new University email address. During enrolment you will create your own University password. As you log into University systems you will be prompted to set up Multifactor authentication (you will need your mobile phone with you). |
Logging into university systems securely using email address, password and MFA. |
Help yourself to guidance at: Contact IT Support if you have access or account issues. Phone 01902 322000 if you have issues logging. |
| e:Vision |
Sign in at: https://smsweb.wlv.ac.uk/urd/sits.urd/run/siw_lgn |
|
Help yourself to guidance at wlv.ac.uk/enrol Contact ASK@WLV if you have issues. |
|
WIFI |
Download “Geteduroam” from Apple / Google Play store, for you phones and tablets. For laptops visit https://cat.eduroam.org/?idp=187 You will need your University email address and password. |
Connect when on campus, other universities and organisations across the globe. |
For how-to-guides visit wlv.ac.uk/wifi For issues with using the Wi-Fi contact IT Support |
|
myWLV app (The student portal) |
Download the ‘myWLV’ app from Apple/ Google Play store. Or sign into http://my.wlv.ac.uk |
Everything you need for your learning and education experience, in one place. |
Help yourself to guidance at myWLV - University of Wolverhampton Contact ASK@WLV if you have issues with access. |
|
Canvas (The virtual Learning Environment (VLE)) |
Select the Canvas tile in myWLV app or sign into: |
All teaching and learning activities, including reading lists, recorded lectures and assignments. |
For how-to guides, visit the student help section in Canvas. Contact ASK@WLV if you have issues |
| Timetable | Use the timetable tile in myWLV app or sign into UoW Timetable | To access and view your timetable. |
Help yourself to guidance at Timetabling - University of Wolverhampton Contact ASK@WLV if you have issues with your timetable. |
| Student Check-In (digital register) |
Available in the MyWLV app, or sign in to myattendance.wlv.ac.uk |
To confirm attendance in classes or to report absences. | Contact ASK@WLV if you have issues with your timetable. |
| Microsoft 365 applications | Sign into https://m365.cloud.microsoft/apps or through myWLV app. | Email (Outlook), Word, Excel, PowerPoint, Teams and other productivity tools. |
For how-to guides visit https://www.wlv.ac.uk/its/microsoft-365/ Contact IT Support if you have issues. Phone 01902 322000 if you have issues logging in. |
| Software | Visit wlv.ac.uk/software to access the Software Catalogue. | Access to specialist software required for courses, accessibility, productivity and learning. |
For course specific software, talk to your teacher for guidance. Sign into the A-Z software list (over 200 bits of software). For issues with accessing AppsAnywhere or the Software Catalogue, contact IT Support. |
| Library resources | Visit https://www.wlv.ac.uk/lib | Books, eBooks, journals, database, laptop loans, skills and study support. | Contact the Library team using the university website wlv.ac.uk/lib |
| SafeZone | Download the SafeZone app from Apple/Google Play store. | Personal safety app to call security, trigger alerts, or request help on campus. |
Help yourself to guidance at Security Apps - University of Wolverhampton Contact University Security for support. |
| PRINT, SCAN, COPY |
We have 'multi-functional devices' across all campuses where you can print, copy and scan. |
Printing, scanning and copying. |
How to register, add to money to your account and pricing can be found at wlv.ac.uk/its/self-help/how-to-print-scan-and-copy Any issues with printing contact IT Support. |
Need IT Help?
Our Digital Services team is here for you:
- Call us: 01902 32 2000
- Use the Self-Service Portal: Raise a request or search the Knowledge Base for quick answers.
- Drop in and see us in the Harrison Library (Mon and Tues, 9-4pm)
Protect your digital life by:
- Using strong passwords and keeping them updated.
- Spotting scams like fake emails or websites (phishing).
- Stay alert and keep your accounts secure!