1. University of Wolverhampton
  2. IT Services
  3. Help
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Welcome to IT Support

Trouble signing in?

Call us: 01902 322000

MFA Setup

If prompted for Multifactor Authentication (MFA), click Next and follow the steps using your mobile phone.

Reset Your Password

Set up MFA first, then reset your password anytime. More info: wlv.ac.uk/password

Get Help

Drop in to see us in the Harrison Library, Monday and Tuesday, 9am - 4pm.

Use the IT Support Portal to:

  • Raise a support request
  • Search the Knowledge Base for guides
  • Track your open calls

Or email itsupport@wlv.ac.uk (Mon–Fri, 8am–5pm). Every request gets a reference number (e.g., INC1234567). Our team will contact you by email, phone, or Teams.